Every call answered.Every pet booked.
FetchDesk is the 24/7 AI receptionist for groomers, boarding and daycare. It answers every call, books clients straight into your scheduling software, and checks vaccine records, without you hiring or training anyone.
- Books into your scheduling software
- Hands off to your team anytime
Pawsome Pets
Answered by FetchDesk
Thanks for calling Pawsome Pets! How can I help?
Hi, can I book a groom for my golden retriever, Max?
Of course. Saturday at 2:00 is open for a full groom. I’ve booked it and texted you a confirmation.
Starts a voice call in your browser. Allow the microphone when asked.
Built for groomers, mobile groomers, boarding kennels, doggy daycares, pet resorts and vet clinics.
Run a salon or a van? See the AI receptionist for pet groomers.
Watch a call turn into a booking
FetchDesk works inside your CRM while the caller is still on the line. It sets up new clients, matches the service to the pet, finds an open slot and books it, so there's nothing left to type up afterwards.
Incoming call
(512) 555-0143
Thanks for calling Pawsome Pets! How can I help?
Hi, I’m Sarah Johnson. I’d like a groom for Max, my three-year-old golden retriever. He’s about 65 pounds.
Thanks, Sarah! With a double coat like Max’s, a full groom is best. I have 10:00 or 2:00 this Saturday.
2:00, please. Heads up, he has sensitive ears.
You’re booked. I’ve noted his ears and I’ll request his vaccine records from your vet. A confirmation text is on its way.
Max
Golden retriever, male, 3 years
- Owner
- Sarah Johnson
- Weight
- 65 lbs
- Coat
- Long, double
- Appointment
- Full groom, Sat 2:00 PM
- Notes
- Sensitive ears
- Vaccines
- Requested from vet
- Picks up before the third ring, day or night
- Answers pricing and scheduling questions
- Creates client and pet profiles for new callers
- Chases vaccine records so check-in isn’t held up
Full visibility into every conversation
See every caller's intent, outcome, and transcript. Track revenue booked, appointments scheduled, and new customers acquired — all in one place.
$12,568
Revenue booked
129
Appointments scheduled
Live feed
Real-time call tracking
Revenue attribution
See exactly how much revenue FetchDesk books — every dollar traced back to an AI conversation.
Call intelligence
Every call is graded, categorized by intent, and summarized — know what your customers need at a glance.
Live monitoring
Watch calls come in real-time with a live feed — see customer names, pets, intents, and AI grades as they happen.
What pet care operators tell us
I've heard a number of voice AI demos and they didn't really work. Yours sounded human and was better than our front-desk staff.
“We miss phone calls every single day. I don't even know how many customers we've lost because of it. This is exactly what we need.”
“Finally a tool that can understand the complexities of scheduling grooming appointments. The rules for understanding duration based upon coat type, size of dog and services is critical for our groomers to not get overbooked.”
The only pet industry AI with active CRM integration
Most AI front desks just take voicemails or passively sync with your calendar. FetchDesk is deeply connected with your CRM, giving it superhuman precision and accuracy.
Active integration
Live inside your CRM, during the call.
Total time saved
10+ hours / week
- Answers calls
- Gathers customer details
- Matches breed, weight, and coat type
- Filters services by pet
- Confirms service areas and availability
- Retrieves real-time prices
- Books appointments live
- Verifies vaccine compliance
- Zero callbacks required
“The call is fully resolved. Nothing left to do.”
Passive integration
Syncs after the call. Guesses during it.
Total time saved
Negative
Creates more work than it saves
- Answers calls
- Gathers customer details
- Matches breed, weight, and coat type
- Filters services by pet
- Confirms service areas and availability
- Retrieves real-time prices
- Books appointments live
- Verifies vaccine compliance
- Zero callbacks required
“You'll spend more time fixing its mistakes than it saves you.”
No integration
Takes messages. That's it.
Total time saved
None
- Answers calls
- Gathers customer details
- Matches breed, weight, and coat type
- Filters services by pet
- Confirms service areas and availability
- Retrieves real-time prices
- Books appointments live
- Verifies vaccine compliance
- Zero callbacks required
“You still have to do everything yourself.”
What answering every call is worth
- booked per groomer, typically
- $3,500/mobooked per groomer, typically*
- of callers are new customers
- ~50%of callers are new customers*
- more appointments booked
- +20%more appointments booked*
- coverage, holidays included
- 24/7coverage, holidays included
- to pay for itself
- <7 daysto pay for itself*
* Results vary based on service prices, call volume, and other factors beyond FetchDesk's control.
Everything a great front desk does
FetchDesk handles the phone work on both sides of the counter.
For your callers
24/7 call answering
Every call gets answered, day or night, whenever your staff can't pick up by the third ring.
A voice that sounds human
Built on Sindarin's voice-AI engine, so replies come back fast and natural, without the robotic pause.
Web chat and text
Most pet owners look you up online before they call. FetchDesk answers website chats and texts too, around the clock.
For your team
Works with your CRM
Connects to your scheduling software and books into it directly. Setup takes about two hours.
Voice notes for pet techs
Techs speak their observations and updates, and the pet's profile is updated hands-free. No more paper notes.
Vaccine records, chased for you
FetchDesk calls vets about missing or expired records before check-in, so nobody gets turned away at the door.
Simple pricing, per location
You only pay more if your call volume grows.
$250/mo
Exclusively for solo groomers. The full AI front desk at half the price.
- AI front desk answers 24/7
- Custom voices
- Integration with your scheduling software
- Scheduling, pricing & new-client intake
- Vaccine compliance checks
- Up to 250 calls/mo included
$500/mo per location
Starting at just $1 per call. Volume tiers kick in automatically, with no plan changes needed.
| Monthly volume | Price |
|---|---|
| Up to 500 calls | $500 |
| 501 – 750 calls | $750 |
| 751 – 1,000 calls | $1,000 |
| 1,001+ calls | $1,250 |
- AI front desk answers 24/7
- Custom voices
- Integration with your scheduling software
- Scheduling, pricing & new-client intake
- Vaccine compliance checks
Free tools for pet care operators
Run the numbers on your pricing, see what missed calls really cost, and plan enrichment by breed. All free, no signup required.
Common questions
Can't find your answer? Call (512) 729-9924 or book a demo.
Book a demo
Tell us a little about your business and we'll be in touch to find a time. We'll show you FetchDesk answering calls the way your front desk would.
