Now integrated with
Every call answered.Booked into Gingr.
FetchDesk is the AI receptionist built for pet care, and it connects directly to your Gingr account. It answers every call 24/7 and books, moves or cancels the stay in Gingr while the caller is still on the line, instead of taking a message.
Create your account, connect Gingr and set it up with us in about two hours.
See it in 90 seconds
Watch FetchDesk work inside Gingr
Small calls eat a front desk’s day. Here’s a reschedule handled start to finish before opening, with every change written to Gingr while the pet parent is still on the phone.
An example call to Pawsome Pets, answered by FetchDesk:
- FetchDesk: Good morning, Pawsome Pets! Hi Priya, are you calling about Maple?
- Priya: Yes! Can I move her daycare from Friday to Thursday?
- FetchDesk: Thursday has space, so Maple is moved. Same 7:30 drop-off?
- Priya: Perfect. And she's on a new food: half a cup of salmon kibble at lunch.
- FetchDesk: Updated. Would she like a splash session in the pool on Thursday afternoon?
- Priya: Ooh, yes please.
- FetchDesk: Added. And a bath at the end of the day, so she goes home fresh?
- Priya: Sure, why not.
- FetchDesk: Done. Maple is set for Thursday at 7:30 with a splash session and a bath.
During the call FetchDesk found Priya and Maple in Gingr, moved Maple’s daycare from Friday to Thursday at 7:30 am, changed her lunch feeding to half a cup of salmon kibble, added a splash session and a bath, and left an employee note summarizing the call.
One pet resort counted every call for a month. Even with a well-run front desk, calls slip through at drop-off, pick-up and after hours, and a new customer who reaches voicemail can just call the next place on the list.
- calls came in
- 958
- went unanswered
- 93
- were new customers
- 33
What it does inside Gingr
FetchDesk reads and writes your Gingr account during the call, so there’s no callback list waiting for your team when they get back to the desk.
Greets callers by name
Finds the pet parent and their pets in Gingr the moment they call.
“Hi Sandy, are you calling to book Biscuit’s next visit?”
Registers new families
Creates the new customer and their pets in Gingr, ready to book.
Lands in Gingr: Customer and pet profiles
Books, moves and cancels
Checks space and changes the reservation while the caller is on the phone, then sends the confirmation text.
Lands in Gingr: The reservation
Updates care details
Changes feeding and medication details, and leaves a call note for your team.
Lands in Gingr: The pet profile and notes
Set up around your business
Your receptionist is set up with your own services, prices, vaccine rules and policies. We do it with you in about two hours. Your customers, pets and reservations stay in Gingr, where FetchDesk reads them on every call.
Your answers
Rates, hours, vaccine rules, drop-off windows, holiday policies and the questions your team answers fifty times a week.
“First-time daycare pups start with a free half day, so we can see how they play in small and larger groups.”
Your voice
Your greeting, your tone and the words you use. A luxury resort and a neighborhood daycare shouldn't sound the same.
“Thanks for calling Happy Tails! Can I help you book a stay, share a price or answer a question?”
Your hand-offs
Which calls go straight to a person, and what happens after hours. Injuries, complaints and VIP clients come to you.
“Biscuit was limping when we picked her up today.”
Your add-ons
Enrichment, baths, packages and seasonal offers, mentioned at the right moment on the right call.
“Would you like a departure bath, so Biscuit goes home smelling her best?”
It backs up your front desk. It doesn’t replace it.
Your people stay on the floor with the dogs and the families in the lobby. You choose who picks up first, and a caller who asks for a person always gets one.
Skeptical of AI? Plenty of people are. Call it and judge for yourself.
Call our AI demo line: (512) 729-9924
Who picks up first
FetchDesk answers first
Every call, 24/7. It transfers to your team when a caller needs a person.
Your team answers first
Your phones ring for the seconds you choose, then FetchDesk picks up.
Only when you're busy or closed
Ring your team first during business hours, and FetchDesk answers nights, weekends and holidays.
Groomers on Gingr
Finish the groom; FetchDesk gets the phone. It quotes from your prices by breed and coat and books the appointment in Gingr.
AI receptionist for groomersFrom sign-up to your first answered call
Solo businesses: $250 a month for up to 250 calls. Everyone else starts at $500 a month per location. See pricing
- 1
Create your account
Sign up for FetchDesk. It takes a minute.
Today
- 2
Connect Gingr
Connect your Gingr account in setup, so FetchDesk can read and book into it.
In setup
- 3
Set it up with us
Your services, prices, vaccine rules and hand-offs, then a few test calls.
About two hours
- 4
Forward your line
Forward your business number to FetchDesk and choose who picks up first. You keep your number.
Go live
Rather see it first?
Tell us about your business and we'll set up a demo built around your services and your Gingr account.
